General Information
The Office of Student Financial Services is located on the second floor in Capin Hall external website.
General office hours are Monday - Friday, 8:30am - 4:30pm EST.
Mailing Address
84 W South StreetWilkes-Barre, PA 18766
Office Coordinator
Undergraduate Financial Aid
Michelle Shadle
Counselor
Financial Aid
Capin Hall Room 204A
michelle.shadle@storesoo.com
(570) 408-4742
Graduate & Distance Learning Financial Aid
Robin Walker
Director, Graduate Financial Aid and Compliance
Financial Aid
Capin Hall 300/3rd Fl
robin.walker@storesoo.com
(570) 408-3839
Anthony Naro
Associate Director, Graduate Financial Aid
Financial Aid
Capin Hall 304
anthony.naro@storesoo.com
(570) 408-3810
Directors
Christy Snedeker
Director of Undergraduate Financial Aid
Financial Aid
Capin Hall 165 South Franklin Street
christy.snedeker@storesoo.com
(570) 408-5011
Crystal Ondrick
Associate Director, Undergrad Financial Aid
Financial Aid
Capin Hall 201 2nd FL
crystal.ondrick@storesoo.com
(570) 408-3837
Amy Terkowski
Assistant Director
Financial Aid
Capin Hall 203A
amy.terkowski@storesoo.com
(570) 408-4409
Systems, Data & Technology
Kelly Siegfried
Senior Associate Director, Digital Strategy, Systems and Reporting
Enrollment Operations
Capin Hall 305
kelly.siegfried@storesoo.com
(570) 408-5125